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Tuberose According to Me

Adjiumi

Shipping policy

Shipping Costs – ITALY

Shipments within Italy are handled by GLS, TNT, or Poste/SDA couriers.
Shipping is free for orders over €30. Otherwise, the cost is €8.50.
In compliance with trade regulations, all Cristiancavagna.com shipments are accompanied by an official invoice stating the value of the individual items in Euros.

Shipping Costs – INTERNATIONAL

International shipments are handled by GLS, TNT, or Poste/SDA couriers.

For EU countries, shipping is always free for orders over €150. Otherwise, the cost is €15.
For non-EU countries, orders are always shipped at a cost of €50.

For shipments to non-European countries, the average delivery time is 15–20 business days. Should customs hold the package for inspection, delivery may take longer; such delays are not attributable to Cristiancavagna.com.

In compliance with trade regulations, all Cristiancavagna.com shipments are accompanied by an official invoice stating the value of the individual items in Euros.

Shipping Date

We ship all orders received by 12:00 PM (noon), Monday through Friday, on the same day. If an order is placed on a public holiday or the day before one, the package will be shipped on the next available business day.

Once shipped, delivery times are as follows:

  • 1-2 business days within Italy (+1 day for Sicily and Sardinia)
  • 4-5 business days within the European Union
  • 15-20 business days for non-EU countries.

Order Status

When the order is shipped, Cristiancavagna.com sends customers an email containing the tracking number provided by the courier. Customers can track the status of their order directly on the courier's website. The webpage will display the exact, up-to-date tracking details of the shipment.

Delivery of the Shipment

Upon delivery, customers are asked to carefully inspect the package before signing for receipt. Cristiancavagna.com packages are carefully packed and sealed with adhesive tape. If, for any reason, the package appears tampered with or the tape is not intact, customers are asked to sign for receipt "with reservation" (subject to inspection) so that a claim can subsequently be filed with the courier. If a delivery is accepted with an unauthorized signature or there is evidence of package tampering, customers are requested to immediately report the incident to the local office of the courier that handled the shipment and to contact Cristiancavagna.com at info@cristiancavagna.com. Cristiancavagna.com will not accept claims regarding packages potentially tampered with by the courier if the buyer did not sign "subject to inspection" upon receipt of the parcel. Shipment Holding In the event of a failed delivery, the courier automatically sends a holding notification file to the sender—Cristiancavagna.com—on the following day; this file details the reason for the non-delivery and requests instructions for releasing the shipment. Customers may also view the holding notification file and their order status directly on the courier's website. Cristiancavagna.com reserves the right to recall the goods after three (3) business days if no instructions have been received from the end customer. A maximum holding period of 15 days applies at the nearest courier branch.